COVID-19 Policy

Bespoke Electrical is making the health and safety of our local community, our staff and their families our top priority during the COVID-19 Pandemic. Bespoke Electrical is still working through this time so we have set in place high quality and strict measures to protect both our customers and our staff.

Please see below for our proactive measures to protect both you and our staff. If you have any further questions, please don’t hesitate to reach out to us and we will happily accommodate your questions and expectations.

STAFF - How our staff are keeping you safe.

  • Staff will not work if they are feeling unwell or anyone in their household is not feeling well. They will then adhere to the advised quarantine policies.

  • Staff will text or call you when outside. This will allow you to open the door and ensure that minimal social interaction and surface contact occurs.

  • Staff will wear masks and gloves where appropriate.

  • Staff will keep the social distancing rules when on your property.

  • Staff will respect and adhere to any additional requirements you have to ensure you feel safe during our work with you.

CUSTOMERS - What you can do to keep our staff safe.

  • Please have your phone with you if you’re expecting us to arrive. We will call or text prior to coming into your property. This is an opportunity to discuss how we can customise our experience for you so that you feel safe and happy for us to visit. 

  • If you or anyone in your household or work space are feeling unwell, please call us with notice so we can reschedule your appointment a minimum of 21 days from the onset of you feeling unwell.

  • Please respect social distancing rules with our staff while we work on your property.

  • Please open and make accessable the work area (Eg. Open door or doors to the work space). This will minimise contact with surfaces.

  • Please ensure your work space is safe and clean. If able and possible, please move all items and belongings away from the work area so we don't have to touch any property un-necessarily.

We hope you and your families are safe and well during this time. Thank you for supporting your local businesses through this challenging time.